國際酒店管理: INTERNATIONAL HOSPITALITY MANAGEMENT

專業介紹

隨著旅遊行業的快速增長,住宿和食品服務行業也迅速增長,這將創造在這一行業就業機會的增長。預計從2001年到2011年,這個行業的增長速度將快於全球其他行業的平均水平。溫哥華被評為世界上十大旅遊城市之一,將繼續不斷的吸引遊客的到來。預計在2010年冬季奧運會期間和之後,住宿和食品服務行業將增長最快。全國各地都應該能感到2010年冬季奧運會的影響,越來越多大學畢業生將被酒店,度假村,會議中心和餐廳等僱用。他們協助各方面的住客服務,為公司和這一行業提供正面的印象。他們要負責酒店房間預訂,客人抵達登記,並回答和酒店或度假酒店相關的問題。他們聯繫客人,負責解決投訴,利用計算機系統準確地處理金融交易,員工還可以在當地的國際酒店和度假村中,從事銷售和市場營銷,人力資源部,食品飲料和會計部門。

Program description: Rapid growth in the accommodation and food services industry is being driven by a rapidly growing tourism sector, and this will create employment growth for this occupation. This industry, which employs all of these workers, is expected to grow faster than the all-industry average from 2001 to 2011. Vancouver is rated as one of the top ten destination cities in the world and will continue to attract tourists in the near future. It is expected that accommodation and food services will experience strong growth in the years leading up to, during, and after the 2010 Winter Olympic Games. The impact of this event should be felt throughout the province. Graduates are employed by hotels, resorts, convention centres and restaurants. They assist with all aspects of guest services, presenting a positive impression of the business and industry. Workers in this industry are seen making hotel room reservations, registering arriving guests and answering enquiries regarding hotel or resort services in person, by mail, internet or telephone. They are responsible for resolving complaints, accurately processing financial transactions, and using computerized systems. Employees may also work in the Sales & Marketing, Human Resource department, Food & Beverage and Accounting departments, in both local and international hotels and resorts.

入學要求

完成英語12年級並通過招生面試和入學考試。
Entrance requirements: Grade 12/GED or mature student status. Applicants must successfully complete the admissions interview and entrance assessment.

工作走向

旅遊顧問; 預訂代理; 項目協調員; 會議計劃人員; 度假村協調員; 遊輪協調員
Career opportunities: Travel Consultant; Reservations Agent; Destination Coordinator; Convention Planner; Resort Coordinator; Cruise Coordinator

授課時間

33週, 週一至週五,每天四個小時
Program length: 33 weeks, Monday to Friday, 4 hours per day.

*** 若學生需要加該課程實習,實習時間為12週,完成總課時為45週。 ***